FAQ

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tiibo 23oz is a full-sized bottle that may not fit certain mountain bikes or bikes with smaller frames. If you're unsure about compatibility, consider opting for the 17 oz size to ensure a good fit for your bike. Here are the dimensions to help you ascertain the fit:

23oz:

Height: 11 in / 278.5 mm

Diameter: 2.9 in / 74 mm

17oz

Height: 9.6 in / 243.4 mm

Diameter: 2.9 in / 74 mm

Every tiibo bottle comes with a durable scratch-resistant finish. Inevitably there will be some marks from frequent use. For a better-lasting finish, we highly recommend using a bike cage made of composite material. If your bike cage has tall bolts that could potentially scratch the bottle, we recommend replacing those with low-profile M5-0.8 x 12mm screws.

tiibo is thoughtfully designed to be much lighter than the conventional double-wall stainless steel bottle while retaining high degrees of insulation. The dry weight of 23oz bottle is about 320g or 11.3oz. The dry weight of 17oz bottle is about 260g or 9.2oz.

Unlike conventional plastic water bottles where you have to squeeze to drink, tiibo is designed with a unique air vent that allows an impressive and smooth flow of liquid. No work is required.

The tiibo cap and nozzle are designed for cycling use. It won’t leak on a bike ride but we don’t recommend putting tiibo in a bag together with important items you don’t want to get wet.

The bottle is food-grade 304 stainless steel. The cap is BPA-free polypropylene, a food-grade plastic that stands high temperature. The nozzle and tube are made out of food-grade silicone.

Shipping & Orders

We typically ship between 1-2 business days after you place your order. You will receive a confirmation email when you place an order and a follow-up email when we ship with tracking details.

At present, we ship all over the United States.

Feel free to email hello@tiibo.com. We will be happy to answer any questions you have.

We are sure you will love tiibo, but if for some reason you are dissatisfied with your purchase, please refer to our Return Policy here. Please note, this return policy only applies to purchases made on our website tiibo.com.

If you purchased your tiibo from another online store or a 3rd party reseller and want to initiate a return, please contact them directly.

tiibo offers a one-year warranty against manufacturer defects on all our products purchased via our website. Non-manufacturer defects, including scratches, dents, stains, and other normal wear and tear are not covered under our warranty. 

You may return a tiibo product purchased from our website that has no manufacturer defect only if the returned goods are in perfect, unused condition. tiibo, after full inspection of the returned product and satisfied that it is perfect and unused, will issue you a refund.